We offer gift vouchers to the value of £5, £10, £25, £50 and £100. Call us or come in store for more information.

About Us

Welcome to EGO Games! We're a real shop with a long history in the video game industry, run and staffed by people with a genuine passion for gaming. Hopefully the information contained on this page will answer any questions you may have, but if not feel free to get in touch with us using any of the methods listed below and one of our experienced members of staff will be happy to assist you.

Contact Us

There are various ways with getting in touch with us...

By Telephone
01686 622322
01686 622352
01686 622452

By Email
Get in touch with us via email here

By Post, or come and visit
28 Broad Street
Newtown
Powys
Wales
UK
SY16 2BQ

Payment Information

We accept most major debit and credit cards: Visa, Delta and Master card (3% surcharge on MasterCard) along with PayPal (4% surcharge)

Delivery Information

We aim to dispatch every item within 48 hours, providing the order is received by us before 2pm during working hours. In rare cases where the item ordered is out of stock either at our shop or with our suppliers, we will endeavour to do all we can to obtain and dispatch the item as soon as possible. We will contact you to inform you of any difficulties we face in the processing of your order.

Orders for custom built items (such as PC equipment) will take longer to dispatch. The estimated build/delivery time should be listed on applicable products, and is usually around 5 days, although it is often less. We will contact you on receipt of such orders to keep you up to date with the progress of such orders.

Returns

If you have a fault with any item you've purchased via our website, give us a call on the number at the top of the page and we'll be glad to assist. Under the new distant selling regulations you are entitled to cancel any purchase made through our website within 7 days of purchase. Due to copy protection used on the majority of software titles, this will only apply if the item's seal remains unbroken.